A problem?

A problem?

Problems need to be solved

Problem	Problem with online banking (KBC Brussels Touch or KBC Brussels Mobile)	Problem with one of our Business solutions?
Answer	KBC Brussels Helpdesk	KBC Brussels Helpdesk Corporate
Phone	02 303 31 73	02 303 31 73
E-mail	online.support@kbcbrussels.be	online.support@kbcbrussels.be
Fax	03 283 39 50	03 283 39 50
Opening hours	Mon.-Fri.: 8 a.m. to 10 p.m. Sat.: 9 a.m. to 5 p.m.	Mon.-Fri.: 8 a.m. to 10 p.m. Sat.: 9 a.m. to 5 p.m.

Abuse, loss or theft?

Card stolen or lost?

Card stolen or lost? What to do

Blocking KBC Phone or KBC Brussels Mobile (Business)?

Please call 0800 65 65 0, no matter the time of day

Prefer to talk to us in person at a branch of your choice?

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Costs of international transfers

International transfers often involve additional costs. But who pays for these?

Questions on payments, cards and your card reader in KBC Brussels Touch

Find answers to problems such as having difficulty logging in on your computer, your card reader isn't doing what you expect it to do or you can't see details of one of your accounts.

Getting started with KBC Brussels Mobile

Manage your accounts on your phone: easy and secure, wherever and whenever you want.

Admission ticket cancellation insurance

Bought tickets for a festival or cultural event, but are unable to go at the last minute? KBC Brussels will refund the cost of your tickets.