Reading your messages and documents in KBC Brussels Touch

Reading your messages and documents in KBC Brussels Touch

Where do I find my messages and documents in KBC Brussels Touch?

Reading your messages and documents in KBC Brussels Touch

Follow these steps

  1. Log in to KBC Brussels Touch
  2. Click ‘Messages’ at the top right of your screen

By default, you will see your personal messages and documents. Switch to ‘Business’ in the vertical menu to see messages and documents for your business.

Switch in het menu links naar 'Zakelijk' om de berichten en documenten van je zaak te zien.

If you have a new message, a red dot appears on the envelope.

What communications can I find under ‘Messages’ in KBC Brussels Touch?

You can see your KBC Banking & Insurance messages and documents under ‘Messages’ in KBC Brussels Touch.

You can see your KBC Banking & Insurance messages and documents under ‘Messages’ in KBC Brussels Touch.

We work with Doccle to display your documents and store them for you. You can also download your documents as PDFs for forwarding to someone or for printing.

More information about messages

Click a message to see its contents.

Click the arrow below the list to see older messages.

You only see the five most recent messages.

Click the arrow below the list to see older messages.

How do I search for a message from a particular period?

Type a keyword in the search bar.

You can also enter a specific time period in which to search for a message.

  1. Click ‘New message’
  2. Choose who you want to send a message to
  3. Enter the subject
  4. Type your message
  5. Attach a file (if necessary)
  6. Click ‘Send’
How do I send a new message to KBC Brussels?

More information about documents in Doccle

Scroll down to also view your documents in Doccle. You will also see the documents for people with whom you have a relationship, such as your minor children, people in your company, etc.

You see all the documents by default. You can use the filter to search for a particular document in a particular period and also sort the list of documents by date, name or relevance, for example.

Documents in Doccle

Click a document in the list to view its contents, to download it or to print it.

More information on how KBC Brussels works with Doccle and how to link your Doccle account to KBC Brussels Touch is provided at the bottom of the page.

FAQs about Doccle.