What you can expect?
To deal as effectively as possible with what you’ve reported, we’ll ask you a few questions via KBC Brussels Mobile. Once you’ve completed and forwarded everything, we’ll start looking into the matter you’ve raised. You can expect an e-mail reply from our helpdesk within 5 business days.
How does the procedure work?
Use the links below to get started. By reporting the matter in KBC Brussels Mobile, we’ll know who you are and have enough information to send a reply.
Got KBC Brussels Mobile on your phone?
Ask Kate to help you report a problem with the additional service you want to use.
Alternatively, scan the QR code below and report your problem in KBC Brussels Mobile.