Contact us
Anytime, anywhere
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You're looking for KBC Brussels near you
Looking for a bank branch, insurance agency or ATM?
- Your personal digital assistant, available 24/7.
- Scan the QR code below or log in to KBC Brussels Mobile. Then type your question in the search bar at the top.
Ask Kate in KBC Brussels Mobile
Your personal digital assistant, available 24/7.
Or ask an expert from KBC Brussels Live
- Receive personalised advice from an expert, weekdays 8 a.m. to 10 p.m. – Saturdays 9 a.m. to 5 p.m.
- Contact us even faster using KBC Brussels Mobile. This way our expert will know it's you.
Tap the search bar at the top of the screen and choose to call KBC Brussels Live. - If you're not a customer or you don’t have KBC Brussels Mobile yet, call KBC Brussels Live on 02 303 31 60.
Or ask an expert from KBC Brussels Live
- Receive personalised advice from an expert
- Weekdays 8 a.m. to 10 p.m. – Saturdays 9 a.m. to 5 p.m.
- Contact us even faster using KBC Brussels Mobile. This way our expert will know it's you.
- If you're not a customer or you don’t have KBC Brussels Mobile yet, call KBC Brussels Live on 02 303 31 60.
Ask Kate in KBC Brussels Mobile to make an appointment
Scan the QR code below or log in to KBC Brussels Mobile. Then tap the search bar at the top of the screen and ask Kate: 'Make an appointment'.
Ask Kate in KBC Brussels Mobile to make an appointment
Tap the search bar in KBC Brussels Mobile at the top of the screen and ask Kate: 'Make appointment'.
Or book an appointment with KBC Brussels Live
If you're not a customer, you don’t have KBC Brussels Mobile or you prefer calling, contact KBC Brussels Live on 02 303 31 60.
Do you want an appointment with an insurance agent?
Please contact us by phone. Find an insurance agent near you.
Want to know more about our apps?
Use our handy apps 24/7:
- KBC Brussels Mobile: banking, insurance and much more besides on your smartphone
- KBC Brussels Touch: secure online banking on your PC or tablet
Use other useful services
Contact Card Stop (24/7)
Block lost or stolen cards
Use our Mobile app
Call +32 78 170 170
See what to do if you’re having problems with your card
Get help with online banking
02 303 31 73
online.support@kbcbrussels.be
Mon–Fri: 8 a.m. to 10 p.m.
Sat: 9 a.m. to 5 p.m.
Report fraud or a lost smartphone (24/7)
Block KBC Brussels Mobile, KBC Brussels Touch or KBC Brussels Business
016 432 000
Complain or give us feedback
Complain or make suggestions
See who to contact with complaints
Claim under your insurance with us (24/7)
Get help from your insurance agent
Use our KBC Brussels Mobile or KBC Brussels Touch app
016 24 24 24
Tell us you’ve been admitted to hospital
Use our KBC Brussels Mobile or KBC Brussels Touch app
016 24 24 24
Mon–Fri: 8 a.m. to 10 p.m.